FAQ's

Your questions about:

Host®
Venetian Blinds
The Mattress Doctor®

Host® FAQ's

Venetian Blinds FAQ's

Q. Can you clean wooden blinds?

A. Yes we can clean wooden blinds in our ultrasonic tanks. Wooden blinds are normally dipped for 15 seconds, sometimes we dry them off and then clean them for another 15 seconds in order to minimise the contact with water.

Q. What sort of stains can you get out of blinds?

A. The main stains being removed from blinds are dust, pollen, nicotine and other contaminants. Specific stains are dealt with on a case by case basis.

Q. My blinds are old do you think you can do anything with them ?

A. Absolutely, although some blinds that have been in direct sunlight sometimes suffer from oxidisation which means that the paint is starting to wear off, we can advise you of this when you contact us.

Q. I have a conservatory at the back of my home that has blinds in it can you take down these blinds and clean them and put them back.

A. Yes, a little more time consuming but more than possible.

Q. I want my blinds cleaned at my business premises can I have them done quickly and without inconvenience to my customers / staff

A. Yes. As we have a mobile cleaning unit, we can visit your premises and remove the blinds in each individual office, clean them and put them back within 30 minutes thus causing the least possible inconvenience!

Back to top

The Mattress Doctor® FAQ's

Q. Do you cure my allergies or asthma?

No, but most allergy sufferers and asthmatics obtain considerable relief. Approximately 85% of Asthmatics are allergic to the allergens in the excrement of the house Dust Mite and therefore obtain considerable relief. And whilst treatment will not cure Asthma, it may well prevent it. Recent research indicates that Asthma may be caused by allergens in mite excrement and that this excrement also crosses the placental barrier in pregnant women and therefore may cause Asthma in the unborn child.

Q. What is your Mattress Clean Spray and how does it work?

Our Mattress Hygiene Spray is manufactured exclusively for us and is 100% chemical free. It is certified organic under EU regulation 2092/91 and is harmless to children and pets. The main active ingredients are Citrus Biocide and water. It has a rapid action against all classes of micro organisms in accordance with BS EN1276 and is effective against MRS

Q. How often should I have my mattress professionally cleaned?

That depends on several factors:

After taking a sample from your mattress, we can perform an allergen test called Alcaris to scientifically identify the level of allergen present. Based on the result of this test and the amount of dust and dirt removed during our test clean, we can recommend a proper cleaning schedule based on your individual needs, health, and several other factors in your environment such as humidity levels, pets living with you, indoor air quality and personal preferences.

Q. Does this work for old mattresses too?

Yes!

In fact many people who were considering replacing their mattress find that they have several more years of good use as a result of the treatment.

Q. Are those allergy preventing mattress covers worthwhile?

Not according to a recent Department of Health study. They found them ineffective for most people.

If you are going to use them, it is imperative that those covers only be installed on mattresses that are new or have been cleaned and sanitized using the Mattress DoctorĘ system, otherwise the enclosed mattress may act like an incubator allowing mould, fungus and bacteria growth to increase. When the cover is removed for washing, the contaminants are released into the air. Most manufacturers recommend that the covers be removed and washed weekly. This is a very cumbersome task. People suffer from disturbed sleep as the covers are noisy and do not breath sufficiently making people sweat during the night. We recommend investing the price of the covers into getting the mattress professionally cleaned by The Mattress DoctorĘ. That way you can rest assured knowing that your mattress is clean and sanitized.

Q. Can I vacuum my own mattress and save money?

Yes, but there are some other things you should be aware of:

You should use only vacuums with a HEPA filter system to keep the collected dust where it belongs, inside the vacuum, no matter if it is a portable or central vacuum. If you do not, and you are asthmatic, you could experience a severe attack.

Regular vacuums only use suction to pull out dirt and will actually bring the dirt close to the surface where it will clog up the fabric and remain trapped inside the mattress. This could make your symptoms far worse.

Your vacuum will not be as effective as our system is, because we use a combination of treatments including vacuum power, high frequency vibration and UVC radiation followed by treatment with our Mattress Hygiene Spray.

Back to top